How do I place my order?
Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the top-right corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server and asked to either create a new account or place an order without an account.

 

Is ordering online secure?
Yes. We take the utmost care with the information that you provide us when placing an order on our website any customers can pay by pay pal mean you secured.All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies

Where’s my order?

We try to keep you updated at every stage of the order process. Click on “My account” to view your orders and check their statuses. If you checked out as a guest when you placed your order, your orders may not appear in this facility.We’ll email you when your order is dispatched, and then again when your delivery can be tracked online with our courier.If you’re unsure about anything you can of course contact us via this website, and we will check your order’s status and get back to you as quickly as possible.

How can I sign into my account or edit the information in my account?
If you have previously purchased  then you may have opted to create a personal account in our system.  If so, you can access this account by clicking on the “my account” link in the top-right corner of your computer screen. This takes you to a page where you will be prompted to enter the e-mail address and password that you registered with us when you created the account.  If you have forgotten your password, you can create a new one by click on the “Request new password” tab. After your data has been verified, your account data will appear and you can either edit existing information or proceed with the checkout process.

How do I remove items from my cart?
First, click on the “View cart” link in the top-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the “Remove” check box to the right of the item description.

How do I cancel or modify my order?

To cancel or remove products from your order, or to change the delivery address, simply contact us.If your order has not been processed we will try to accommodate the requested modification. Unfortunately, it is not possible to add products to your order after the order has been placed.If your order needs to be cancelled and has already been shipped, please follow our returns process for unwanted orders.

 How will I know that you have received my order?
After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

We take your feedback seriously. Please contact us via this site.We aim to deal with complaints in an efficient and professional manner. How do I make a complaint?

Leave a Reply

Your email address will not be published. Required fields are marked *

X